We want to make sure that you are satisfied with your order and want to offer a 30-day exchange policy for your items.
To begin the return process, we must be contacted via email firstname.lastname@example.org within 30 days of receiving your items with your order number and reason for return/exchange. Once we receive your email, we will provide you with the shipping information to make your return.
At this time, One Pumped Mama does not cover shipping costs for items that are returned. Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your exchange once it is delivered to our office. Once your return is fully processed, we will issue you store credit in the form of a store credit code for use on a future purchase.
Disclaimer: One Pumped Mama is not responsible for returns until they reach our office in Maryland. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, One Pumped Mama will not be able to issue a store credit for your returns.